I have come across your profile on one of the job boards or in our database and would like to explore your interest and availability for a contract position with our client - a leader in its industry. If you are interested in pursuing this opportunity please reply to this email with your resume and expected compensation.
You can also search all the open jobs with VARITE and apply online at: (https://www.varite.com/careers/).
Job Title: Lead Systems Admin (VMware, Windows, and Linux platforms)
Location: Chicago, IL
Duration: 19 Months
Work Mode: Hybrid
WHAT THE CLIENT DOES?
A global professional services firm that provides digital transformation, technology, and consulting services, with a focus on business process management (BPM) and outsourcing.
Lead Systems Admin (VMware, Windows, and Linux platforms)
Chicago, IL
Location: Preferred Chicago, IL but for right candidate remote is okay
Pay rate:$73-75/hr on C2C
Need 14-15+ years profiles
Job Description: Compute Operations Manager (VMware, Windows & Linux)
Role Summary
The Compute Operations Manager is responsible for managing enterprise compute infrastructure across VMware, Windows, and Linux platforms, ensuring high availability, security, and operational excellence. This is a client-facing leadership role requiring strong technical depth, delivery governance, and stakeholder management skills in a managed services or COE environment.
Key Responsibilities
1. End-to-End Compute Operations
- Lead operations for:
- VMware (vSphere, ESXi, vCenter)
- Windows Server environments
- Linux platforms (RHEL, CentOS, Ubuntu)
- Ensure 24x7 availability, performance, and stability of compute services
- Drive SLA adherence, uptime targets, and operational KPIs
2. Client & Stakeholder Management
- Act as the primary customer-facing contact for compute services
- Lead:
- Service review meetings (weekly/monthly governance)
- Incident reviews and RCA discussions
- Continuous improvement initiatives
- Translate business requirements into technical solutions
- Maintain strong client relationships and drive customer satisfaction (CSAT)
3. Team Leadership & Delivery
- Manage and mentor multi-skilled teams (VMware + Windows + Linux admins)
- Oversee L2/L3 support teams in global delivery model (onshore/offshore)
- Drive:
- Skill development and cross-training
- Resource planning and capacity management
- Ensure adherence to operational processes and service quality standards
4. Incident, Problem & Change Management
- Lead resolution of critical incidents (P1/P2) across platforms
- Ensure timely RCA and preventive actions
- Govern change management activities (patching, upgrades, migrations)
- Maintain and improve operational runbooks and SOPs
5. Platform Management & Engineering
- VMware:
- Cluster, host, and VM lifecycle management
- HA/DR (vMotion, DRS, SRM basics)
- Windows:
- Server administration, patching, Active Directory coordination
- Linux:
- OS administration, patching, performance tuning
- Collaborate with:
- Storage, network, security, and cloud teams
6. Automation & Transformation
- Drive automation using:
- PowerCLI, PowerShell, Python, Shell scripting
- VMware Aria / vRealize
- Implement:
- Self-service provisioning
- Auto-remediation and monitoring optimization
Reduce operational effort and improve efficiency
7. Monitoring, Reporting & Governance
- Monitor infrastructure using enterprise tools (vROps, OEM, etc.)
- Publish dashboards and reports:
- SLA/KPI metrics
- Capacity & utilization
- Incident trends
- Ensure compliance with:
- Security policies
- Audit and regulatory controls
Required Skills & Expertise
Technical Skills
- Strong expertise in:
- VMware vSphere (ESXi, vCenter, clusters, HA/DRS)
- Windows Server (2012/2016/2019/2022)
- Linux (RHEL / Ubuntu / CentOS administration)
- Knowledge of:
- Backup & DR tools
- Storage (SAN/NAS) and networking fundamentals
Automation & Tools
- Scripting:
- PowerShell / PowerCLI (mandatory)
- Python / Bash (preferred)
ITSM tools:
- ServiceNow (or equivalent)
- Monitoring:
- vROps, SCOM, SolarWinds, or similar
Process & Framework
- Strong understanding of ITIL processes
- Experience in managed services / COE delivery model
- Exposure to SLA-driven environments
Leadership & Soft Skills
- Strong communication and presentation skills
- Proven ability to manage client expectations and escalations
- Analytical problem-solving and decision-making
- Ability to work in high-pressure environments
Experience Required
- 10–15 years of IT infrastructure experience
- 5+ years in compute/platform operations leadership
- Experience managing VMware + Windows + Linux environments
- Prior experience in client-facing managed services roles (mandatory)
Education & Certifications
- Bachelor's degree in IT / Computer Science or equivalent
- Preferred certifications:
- VMware VCP
- Microsoft (Windows Server / Azure Admin – optional)
- Red Hat (RHCSA/RHCE – preferred)
- ITIL Foundation
Key KPIs
- SLA compliance (Availability, MTTR)
- Incident reduction & RCA effectiveness
- Automation adoption (reduced manual effort)
- Customer satisfaction (CSAT)
- Platform performance and utilization optimization
Nice to Have
- VMware NSX / Horizon knowledge
- Cloud exposure (Azure / AWS VMware)
- Experience in transformation / migration projects
Thanks & Regards,
Kandula Subba Reddy | Team Lead – Delivery
VARITE, INC
1871 The Alameda, Suite 120, San Jose, CA 95126
E: subba.reddy@varite.com | www.varite.com | Careers @ VARITE
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