Hi, Hope you’re doing well. My name is Surya , and I am a Technical Recruiter from Empower Professionals Inc. We are sourcing for a .NET Developer With Production Support If you’re skills match the job description, please share your updated resume along with your location and expected rate so that I can get in touch with you for further process. Role: .NET Developer With Production Support Locations: Jersey City, NJ (Hybrid Onsite) Duration: 12+ Months Contract F2F Interview MUST Note: Candidate needs to be in the office 3-4 Days every week. Local candidates only. Shift Requirements: • Willingness to work in a 24x7 rotational shift model (including weekends and holidays). • Participate in on-call support rotation. Role Overview: • We are looking for a .NET Developer to support Application Maintenance Services (AMS) in a 24x7 production support model. • The role involves handling L1 and L2 support activities, troubleshooting application issues, and implementing minor enhancements for business-critical applications. Key Responsibilities: L1 Support Responsibilities: • Monitor application health, alerts, and job schedules. • Perform initial triage of incidents and service requests. • Resolve basic issues related to application functionality, UI, and job failures. • Ensure timely ticket acknowledgment and resolution as per SLA. • Escalate complex issues to L2/L3 teams where required. • Maintain logs, runbooks, and operational documentation. L2 Support Responsibilities: • Analyze and resolve application defects and production issues. • Perform root cause analysis (RCA) and implement corrective actions. • Fix bugs and minor code issues in .NET applications. • Handle data corrections and database-related issues. • Support deployment and release activities in coordination with DevOps teams. • Work on performance tuning and optimization of applications. Technical Skills Required: • Strong experience in .NET technologies (C#, ASP.NET, .NET Core). • Experience with Web APIs, MVC architecture, and microservices. • Solid knowledge of SQL Server (queries, stored procedures, performance tuning). • Familiarity with frontend technologies (JavaScript, HTML, CSS; Angular/React is a plus). • Experience with IIS server management and debugging. • Knowledge of version control tools (Git, TFS, Azure DevOps). • Exposure to logging and monitoring tools (App Insights, Splunk, ELK, etc.). Desired Skills: • Understanding of ITIL processes (Incident, Problem, Change Management). • Experience with ticketing tools such as ServiceNow, Remedy, or Jira. • Exposure to cloud platforms (Azure preferred). • Familiarity with CI/CD pipelines and DevOps practices. • Domain experience in Banking, Insurance, or Healthcare is an advantage. Qualifications: • Bachelor’s degree in Computer Science / IT / Engineering or related field. Soft Skills: • Strong troubleshooting and analytical ability. • Good communication and stakeholder management skills. • Ability to work under pressure in a high-availability environment. • Proactive mindset and strong team collaboration skills. In compliance with the salary transparency law, the expected pay range for this role is $50 - $55 /Hr. Actual compensation depends on experience and interview evaluation. Thanks Suryakant Yadav Technical Recruiter | Empower Professionals ........................................................................................................................................................ Suryakant.Y@empowerprofessionals.com| 100 Franklin Square Drive – 4th Floor | Somerset, NJ 08873 www.empowerprofessionals.com Certified NJ and NY Minority Business Enterprise (NMSDC) Empower Professionals firmly opposes e-mail "spamming". We apologize to those who do not wish to receive this e-mail and also to those who have accidentally received it again. Please reply with “REMOVE” in the subject listing, with all aliases email addresses that you would want removed and any inconvenience caused is highly regretted. We appreciate your patience and cooperation. This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient(s), please reply to the sender and destroy all copies of the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email, and/or any action taken in reliance on the contents of this e-mail is strictly prohibited and may be unlawful To subscribe or unsubscribe: https://send.empowerprofessionals.com/newsletter/subscribe/647186e8-bcb0-4f73-8f80-cb3daff9ad90
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