Need Salesforce Developer experience with Service Cloud in Plano, Texas(Onsite)

Pleasure mailing you. Please go through the below requirement and let me know if you are comfortable with the position.

Please send me your updated resume along with the best hourly rate, work authorization status and availability.

An early response is really appreciated.

Job Title : Salesforce Developer experience with Service Cloud

Location: Plano, Texas

Duration: 12+Months.

Job Summary

We are seeking a highly skilled Salesforce Service Cloud Developer to design, develop, and implement scalable Service Cloud solutions. The ideal candidate will have hands-on experience in Salesforce configuration, custom development, integrations, automation, and Service Cloud capabilities, enabling exceptional customer service experiences.

Key Responsibilities

Service Cloud Development
Design and implement Salesforce Service Cloud solutions aligned with business requirements.
Configure and customize Case Management, Entitlements, Milestones, Omni-Channel, Knowledge Management, Service Console, and Email-to-Case.
Develop Lightning Web Components (LWC), Apex Classes, Triggers, Batch Apex, Queueable Apex, and Visualforce (where required).
Build and maintain Flows, Process Automation, Approval Processes, and Workflow solutions.
Implement CTI integrations and customer support channel integrations.

Technical Design & Delivery

Participate in solution design discussions and provide technical recommendations.
Perform code reviews and ensure adherence to Salesforce best practices.
Develop scalable and maintainable solutions within Salesforce platform limits.
Troubleshoot and resolve production issues.

Required Skills

Salesforce Platform
Salesforce Service Cloud
Apex Programming
Lightning Web Components (LWC)
SOQL & SOSL
Salesforce Flows
Salesforce APIs (REST/SOAP)
Platform Events
Custom Objects & Metadata
Service Cloud Expertise
Case Management
Omni-Channel Routing
Service Console
Knowledge Management
Entitlements & Milestones
Email-to-Case
Web-to-Case
Digital Engagement
Experience Cloud (preferred)
Copado/Gearset (preferred)

Required Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field.
Salesforce Platform Developer I Certification (Mandatory).
Salesforce Service Cloud Consultant Certification (Preferred).
Salesforce Platform Developer II Certification (Preferred).
Strong understanding of Salesforce security model and sharing architecture.