Salesforce Business Systems Analyst (BSA)
Location: Remote
Only USC, H4 and OPT EAD
Employment Type: Contract
Overview
Client is seeking an experienced Salesforce Business Systems Analyst (BSA) to support its Salesforce CRM platform, a critical component of the company's digital transformation initiatives and recurring revenue growth strategy.
The ideal candidate will serve as the liaison between business stakeholders and technical teams, translating business requirements into scalable Salesforce solutions while ensuring alignment with platform best practices.
Key Responsibilities
Business Analysis & Requirements Gathering
- Partner closely with business stakeholders, product owners, and SMEs to understand business requirements.
- Analyze business processes and identify opportunities for Salesforce-driven improvements.
- Create and refine user stories, use cases, functional specifications, and business requirements documentation.
- Act as the bridge between business users and technical development teams.
Solution Design & Salesforce Configuration
- Collaborate with Solution Architects, Technical Leads, and Developers to design Salesforce solutions.
- Assist in Salesforce configuration, including:
- Custom Objects
- Custom Fields
- Page Layouts
- Reports & Dashboards
- Flows & Workflow Automation
- Ensure solutions are scalable, flexible, and aligned with Salesforce best practices.
Testing & Deployment
- Lead and support User Acceptance Testing (UAT).
- Identify, document, and track defects through resolution.
- Validate that implemented solutions meet business requirements.
Data & Integration Management
- Support data migration and integration initiatives.
- Help define data quality, governance, and integrity standards.
- Collaborate on system integration strategies and workflows.
Training & Support
- Develop training materials and conduct end-user training sessions.
- Provide ongoing support and troubleshoot Salesforce-related issues.
- Identify opportunities to leverage new Salesforce features and releases.
Required Qualifications
- Bachelor's Degree in Computer Science, Information Systems, Engineering, or related field.
- Minimum 5+ years of experience as a Salesforce Consultant or Salesforce Business Systems Analyst.
- Strong experience gathering business requirements and translating them into technical solutions.
Required Salesforce Skills
- Salesforce CRM Platform
- Salesforce Lightning Experience
- Salesforce Lightning Components
- Salesforce Cloud Platforms
- Salesforce Data Model
- Salesforce Security Model
- Salesforce Configuration & Administration
- Custom Objects & Fields
- Page Layouts
- Reports & Dashboards
- Salesforce Flows & Process Automation
- Validation Rules
- Workflow Configuration
Preferred Technical Knowledge
- Salesforce Platform Architecture
- Data Migration Strategies
- System Integrations
- APIs and Connected Applications
- Salesforce Best Practices & Governance
- Change Management & Release Management
Certifications
- Salesforce Certifications preferred
- Salesforce Administrator
- Salesforce Business Analyst
- Salesforce Advanced Administrator
- Salesforce Platform App Builder
Soft Skills
- Excellent communication and stakeholder management skills.
- Strong analytical and problem-solving abilities.
- Ability to translate technical concepts into business language.
- Strong collaboration and teamwork skills.
- Adaptability and willingness to support organizational change initiatives.
Key Skills
Salesforce Business Analyst | Salesforce BSA | Salesforce CRM | Salesforce Lightning | Salesforce Configuration | User Stories | UAT | Data Migration | Salesforce Security Model | Reports & Dashboards | Salesforce Flows | Process Automation | Business Requirements | Stakeholder Management | Agile | Salesforce Consultant
--You received this message because you are subscribed to the Google Groups "Daily C2C distribution list" group.
To unsubscribe from this group and stop receiving emails from it, send an email to daily-c2c-distribution-list+unsubscribe@googlegroups.com.
To view this discussion visit https://groups.google.com/d/msgid/daily-c2c-distribution-list/3ee826cc-6dc5-46bf-aa41-bdd977c006ebn%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.
