Hi,
I hope this email finds you well.
My name is Arjun and I am a Technical Recruiter from Empower
Professionals Inc. I came across your profile and wanted to reach out
regarding a ServiceNow SPM Architect - Remote. Please let me know if you
are available in the job market and interested in this role (see job
description below) - if so, we can connect and speak further.
I would need your updated resume to proceed and can give you a call as
soon as I have it.
Role: ServiceNow SPM Certified Architect
Locations: 100% Remote
Duration: 12+ Months Contract
Primary Responsibilities:
Managing and implementing the service management technical solutions
based on ServiceNow and SPM funcationalities working with the solution
architects to ensure a seamless installation.
This role is accountable and responsible for matching business
requirements with toolset functionality.
Preparing slideware to illustrate the presentations is required.
Leading the team that implements the developed solution.
This role guides the efforts of the Tools Workstream Project Team to
implement the solution, ensuring that the solution continues to meet
business requirements through the transition as change orders alter the
scope of the overall solution.
They will participate in all aspects of the transition project from
pursuit support, to post go-live support.
This includes working with the Solution Team estimating the project
costs and timelines, assisting with the project plan build, identifying
and acquiring resources, making technical decisions based upon input
from the team, escalating issues and risks, and working with the project
manager to ensure that the project makes its deliverable commitments on
time.
Building the SI Practice ServiceNow Capabilities.
When not working transitions this role could support the Solution Team
in developing content for all aspects of the client life cycle:
ServiceNow-based SI Platform design, pre-sales collateral, bid
presentations, transition deliverables, and content for new
product/service exploratory: white papers, presentations, and business
case development.
This role also trains team members on SNOW functionality.
Requirements:
Extensive knowledge of ServiceNow, solid technical knowledge of
client/server applications and their associated infrastructure and
network requirements.
Excellent oral and written skills are a must as the role frequently
conducts presentations to and interacts with all levels of Capgemini and
Client organizations, creating the content, and writing and editing
deliverables.
Proficient ITIL Process knowledge as the role uses that knowledge
combined with ServiceNow knowledge to assist in the design of the
solution, and in assisting the client to define their requirements for
ServiceNow configuration.
The goal is to strongly urge the use of Capgemini-defined functionality
of the toolset to satisfy client requirements in lieu of creating
one-off solutions.
Understand the business use of SNOW configurations
Understand the downstream impact of SNOW Configuration in follow-on
reporting and interface applications
Proven ability to develop positive working relationships in a
distributed team, and to create effective collaboration with direct and
extended team members is vital
Ability to work under pressure and manage to deadlines
Experience:
A minimum of three years IT leadership experience as a team lead,
project manager, or service delivery manager
At least five years ServiceNow development and support experience
Skills/Certifications:
ServiceNow CSA Certification
ServiceNow CTA Certification (Preferred)
ServiceNow SPM Certification
ServiceNow accreditation as a professional ServiceNow Engineer desired
Excellent analytical and problem solving skills
Bachelor's degree in Computer Science or related field (not required in
exchange for working experience)
Proficient with all Microsoft Office applications.
Awaiting your quick response. Thanks!
Thanks
Arjun Singh Shekhawat
Technical Recruiter| Empower Professionals
......................................................................................................................................
arjun@empowerprofessionals.com |
LinkedIn: https://www.linkedin.com/in/arjun-singh-shekhawat-681bb3238/
100 Franklin Square Drive – Suite 104 | Somerset, NJ 08873
www.empowerprofessionals.com
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