Hi,
I hope this email finds you well.
My name is Shubham, and I am a Technical Recruiter from Empower
Professionals Inc. We are sourcing "Observability Engineer (Dynatrace
Tools Lead)" role with one of our clients at location "1, Corporate
Drive, Shelton, CT, USA 06484 (Fully Onsite)" Please let me know if you
are available in the job market and interested in this role (see the
jobs description below) - if so, we can connect and speak further.
Please share your updated resume with the current location and work
authorization.
Role: Observability Engineer (Dynatrace Tools Lead)
Locations: 1, Corporate Drive, Shelton, CT, USA 06484 (Fully Onsite)
Duration: 12+ Months Contract
Note: Candidate needs to be in the office 5 Days every week. Local or
candidates from Nearby states only.
Job Description:
The Observability Engineer is responsible for overall monitoring of
Subway's Infrastructure (Server, Network, Database, Identity. Cloud
Services), and applications including iOS and Android mobile apps,
internal and external web applications, and custom applications and
services.
The Engineer is responsible for the installation, configuration,
maintenance, and documentation of monitoring solutions.
The Engineer is also responsible for training and coaching of the
Enterprise Operations Center staff on monitoring solutions.
Key Competencies:
1. Accountability
2. Applied Learning
3. Attention to Detail
4. Coaching
5. Collaboration
6. Communication
7. Continuous Learning and Self Development
8. Data Gathering and Analysis
9. Initiative
10. Innovation
11. Presentation Skills
12. Problem Solving
13. Strategic Thinking
14. Technical Knowledge/Skills
Certification requirements (Preferred):
ITIL 4
Dynatrace Certified Professional
AWS Cloud Practitioner
Microsoft Certified Azure Fundamentals
Splunk Core Certified Power User
Key Responsibilities:
Providing technical guidance / training and escalations from the
operations teams 50
Researching and creating improvements plans for Engineering approval
20
Monitoring Operations teams queue to ensure requests are handled
timely and appropriately 20
Working with Engineering to learn and prepare operations to support
new initiatives 10
Technical Skills:
Hands-on experience leading offshore operations team from both a
management and technical perspective.
Technical skills required:
Deep understanding and hands on experience on Dynatrace platform
Job Functions:
Include the responsibilities, which if excluded, would fundamentally
alter the position. Estimated % of time spent
Design, configure, and maintain monitoring and alerting software
including Dynatrace, SolarWinds, and Splunk 50
Work with technology owners, development teams, and architects to
instrument observability solutions and determine monitoring and alerting
requirements 25
Provide training and process guidance to Enterprise Operations
Center team members 10
Develop and document processes and procedures related to application
monitoring software and alert response 10
Proactive monitoring and incident response of Production environment
5
Qualifications:
Strong leadership, communication, and interpersonal skills.
Ability to lead Operations teams and collaborate with
cross-functional teams.
Working Conditions
Work is primarily performed in an office setting.
May work extended hours or weekends for Major Incident / outage
support and off business hours activities.
Thanks
Shubham
Technical Recruiter | Empower Professionals
shubham@empowerprofessionals.com |
......................................................................................................................................
Fax: 732-356-8009 | 100 Franklin Square Drive – Suite 104 | Somerset, NJ
08873
www.empowerprofessionals.com
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