C2C- (CGEMJP00297862) --Observability Engineer (Dynatrace Tools Lead)-Shelton, CT, USA 06484 (Fully Onsite)

Hi,

I hope this email finds you well.

My name is Shubham, and I am a Technical Recruiter from Empower
Professionals Inc. We are sourcing "Observability Engineer (Dynatrace
Tools Lead)" role with one of our clients at location "1, Corporate
Drive, Shelton, CT, USA 06484 (Fully Onsite)" Please let me know if you
are available in the job market and interested in this role (see the
jobs description below) - if so, we can connect and speak further.

Please share your updated resume with the current location and work
authorization.

Role: Observability Engineer (Dynatrace Tools Lead)
Locations: 1, Corporate Drive, Shelton, CT, USA 06484 (Fully Onsite)
Duration: 12+ Months Contract

Note: Candidate needs to be in the office 5 Days every week. Local or
candidates from Nearby states only.

Job Description:
· The Observability Engineer is responsible for overall
monitoring of Subway's Infrastructure (Server, Network, Database,
Identity. Cloud Services), and applications including iOS and Android
mobile apps, internal and external web applications, and custom
applications and services.
· The Engineer is responsible for the installation,
configuration, maintenance, and documentation of monitoring solutions.
· The Engineer is also responsible for training and
coaching of the Enterprise Operations Center staff on monitoring
solutions.


Key Competencies:
1. Accountability
2. Applied Learning
3. Attention to Detail
4. Coaching
5. Collaboration
6. Communication
7. Continuous Learning and Self Development
8. Data Gathering and Analysis
9. Initiative
10. Innovation
11. Presentation Skills
12. Problem Solving
13. Strategic Thinking
14. Technical Knowledge/Skills

Certification requirements (Preferred):
· ITIL 4
· Dynatrace Certified Professional
· AWS Cloud Practitioner
· Microsoft Certified Azure Fundamentals
· Splunk Core Certified Power User


Key Responsibilities:
· Providing technical guidance / training and escalations
from the operations teams 50
· Researching and creating improvements plans for
Engineering approval 20
· Monitoring Operations teams queue to ensure requests are
handled timely and appropriately 20
· Working with Engineering to learn and prepare operations
to support new initiatives 10


Technical Skills:
· Hands-on experience leading offshore operations team from
both a management and technical perspective.


Technical skills required:
· Deep understanding and hands on experience on Dynatrace
platform


Job Functions:
· Include the responsibilities, which if excluded, would
fundamentally alter the position. Estimated % of time spent
· Design, configure, and maintain monitoring and alerting
software including Dynatrace, SolarWinds, and Splunk 50
· Work with technology owners, development teams, and
architects to instrument observability solutions and determine
monitoring and alerting requirements
· Provide training and process guidance to Enterprise
Operations Center team members 10
· Develop and document processes and procedures related to
application monitoring software and alert response
· Proactive monitoring and incident response of Production
environment 5


Qualifications:
· Strong leadership, communication, and interpersonal
skills.
· Ability to lead Operations teams and collaborate with
cross-functional teams.
· Working Conditions
· Work is primarily performed in an office setting.
· May work extended hours or weekends for Major Incident /
outage support and off business hours activities.


Thanks
Shubham
Technical Recruiter | Empower Professionals
shubham@empowerprofessionals.com |
Fax: 732-356-8009 | 100 Franklin Square Drive – Suite 104 | Somerset, NJ
08873
www.empowerprofessionals.com
Certified NJ and NY Minority Business Enterprise (NMSDC)

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