Hello Andrew DEW has found a good job that you would like to see. Here are some of the details of that job and rest can be found through the link below. Please go through it once and share your feedback. Senior Service Now Leader - Trenton, NJ (Hybrid)-Only Locals | | |  | | Senior Service Now Leader | | Contractual | New Jersey | | Posted on 08/22/2025 | | | | | | Job ID | DEW - 2491 | | Job Title | Senior Service Now Leader | | Location | Trenton, NJ, New Jersey USA | | | Job Description | | Senior Service Now Leader Location: Trenton, NJ (Hybrid) Duration: 12+ Months Interview Type: iLinc Web Cam Interview Short Description: Driving operational excellence through ServiceNow strategy, IT asset optimization, and enterprise discovery—aligning technology, processes, and teams for measurable business outcomes. Complete Description: We are seeking an experienced ServiceNow Expert to lead the design, development, and administration of our ServiceNow platform. The ideal candidate will combine deep technical knowledge with strong problem-solving skills, ensuring the platform aligns with business objectives, supports ITIL processes, and delivers a seamless user experience across the organization. Key Responsibilities - Platform Administration: Configure and maintain ServiceNow modules, including Incident, Problem, Change, Asset, CMDB, Service Catalog, and Knowledge Management.
- Custom Development: Design, script, and implement new applications, workflows, and integrations to expand ServiceNow functionality.
- System Integrations: Develop and maintain API based integrations between ServiceNow and other enterprise systems.
- Process Optimization: Partner with IT and business teams to refine workflows, automate processes, and improve service delivery.
- Security & Compliance: Implement role-based access controls, monitor platform performance, and ensure compliance with security policies.
- Upgrades & Maintenance: Plan and execute version upgrades and patching with minimal disruption.
- Documentation & Training: Produce technical and user documentation; provide training to system users and administrators.
Required Qualifications - 4+ years of hands on ServiceNow administration and development experience.
- Strong understanding of ITIL processes and best practices.
- Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow Studio.
- Experience with ServiceNow integrations using REST/SOAP web services.
- Strong analytical skills and ability to translate business requirements into technical solutions.
Preferred Qualifications - ServiceNow Certified System Administrator (CSA); Certified Implementation Specialist (CIS) certification (e.g., ITSM, ITOM, HRSD).
- Experience with ITOM Discovery, Event Management, or Performance Analytics.
- Knowledge of Agile/Scrum methodologies.
Soft Skills - Excellent written and verbal communication abilities.
- Strong stakeholder management and collaboration skills.
- Ability to prioritize and manage multiple projects simultaneously.
Required / Desired Skills - hands on ServiceNow administration and development experience Required 5 Years
- Strong understanding of ITIL processes and best practices Required 5 Years
- Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow Studio. Required 5 Years
Thanks & Regards Andrew Symonds Senior IT Recruiter 
Email:andrew@dewsoftech.com | |  | DEW Softech, Inc is a Global IT consulting firm specializing in staff augmentation/staff selection, solution development, solution outsourcing, and software development. Dew Softech, Inc assists our clients in defining, evaluating, selecting, and implementing solutions that advance the goal and objectives of their company, creating a competitive advantage. Dew Softech, Inc also specializes in ERP Consulting.
Dew Softech, Inc consultants are highly qualified professionals whose skills provide value, quality, and exceptional performance. Dew Softech, Inc team has the breadth of services and technical savvy to help our clients conceive, execute and support integrated solutions from browser portal all the way through to their core enterprise and legacy systems. Our employees are driven to deliver results and are the primary way in which customers benefit from Dew Softech, Inc for their staff augmentation and selection needs.
Dew Softech, Inc strives to be the best information systems consulting, software development and permanent placement firm in the business. We pride ourselves on our relationships with all of our customers, and the value we bring to each relationship. | | | | | |
