C2C-Remote With Travel (10-15%) || Software Manager- Disaster Recovery, techno Functional, CMDB, Configuration , Software updates, ITIL, Vendor configurations, Governance Framework

Hi,

I hope this email finds you well.



My name is Shivam kumar and I am a Technical Recruiter from Empower
Professionals Inc. I came across your profile and wanted to reach out
regarding a "Software Currency Maturity Lead (CGEMJP00309085)" role with
one of our clients based in "Remote (Travel 10-15%)" Please let me know
if you are available in the job market and interested in this role (see
job description below) - if so, we can connect and speak further.



I would need your updated resume to proceed and can give you a call as
soon as I have it.



Role: ServiceNow Software Manager Lead (CGEMJP00309085)- Banking or
Financial Domain

Duration: 12 Months
Location: Remote (Travel 10%)
Client Location: Richmond, VA

Must have: Disaster Recovery, techno Functional, CMDB, Configuration ,
Software updates, ITIL, Vendor configurations, Governance Framework,
Banking or Financial Domain



Qualifications:

Proven experience leading enterprise-level software lifecycle or
technology asset management initiatives.
Strong knowledge of enterprise software stacks, application
architecture, and CMDB management.
Demonstrated ability to define frameworks, governance processes, and
drive cultural change in technology organizations.
Experience with performance metrics, KPIs/KRIs, and scorecard
development.
Familiarity with ITIL, CMDB platforms, and vendor lifecycle data.
Exceptional communication, leadership, and cross-functional
collaboration skills.


Job description:

About the Role:

We are seeking an experienced and strategic leader to drive and mature
our organization's Software Currency Management practice. This
individual will be responsible for defining, executing, and managing our
software currency framework across the enterprise. You will work
cross-functionally with Technology, InfoSec, and Vendor Management teams
to build a proactive and measurable software lifecycle strategy that
ensures we remain current, secure, and efficient.



Critical Activities:

Inventory Management: Build and maintain a comprehensive inventory
of all enterprise applications, systems, services, and their associated
technology stacks.
Version Tracking: Establish processes to track current deployed
versions versus latest available versions for all components.
Support Status Monitoring: Regularly assess and flag technologies
approaching or beyond end-of-support or end-of-life (EOL) dates.
Cost Management: Track license costs, renewal schedules, and
extended support fees to optimize software spending and reduce waste.
Risk Assessment: Identify and quantify security, operational, and
compliance risks due to outdated or unsupported technologies.



Key Responsibilities:

Define Software Currency Strategy: Establish and lead the
organization's software currency vision, framework, and governance
model.
Develop a Software Inventory: Collaborate with Technology and Vendor
Management teams to identify all technologies in use and maintain an
accurate, consolidated view in the enterprise CMDB.
Lifecycle Management: Design processes to capture key lifecycle data
(EOL/EOS dates, upgrade paths, certification timelines) for all
technology components and integrate into delivery workflows.
Embed into Delivery Process: Define checkpoints in the technology
delivery lifecycle to ensure every deployed application and its tech
stack are updated in the CMDB.
Run the Software Currency Decision Board: Establish and chair a
governance body to evaluate software currency health, risks, and
investments across the portfolio.
Create and Manage Scorecards: Develop and maintain Software Currency
Scorecards at application, business unit, and enterprise levels using
defined KPIs and KRIs.
Define and Monitor KPIs/KRIs: Establish metrics that reflect
currency health, tech debt, risk exposure, and remediation progress.
Performance Integration: Collaborate with HR and leadership to
incorporate software currency goals into performance management for
relevant roles in Tech, InfoSec, and Business units.
Insight Generation and Reporting: Generate actionable insights into
software currency, interdependence, and investment needs through regular
analysis and reporting.
Tooling and Automation: Evaluate and recommend tools or platforms to
automate and streamline currency data collection, reporting, and
analysis

--
Shivam Kumar

Technical recruiter | Empower Professionals

......................................................................................................................................

ShivamK@empowerprofessionals.com |

100 Franklin Square Drive – Suite 104 | Somerset, NJ 08873

www.empowerprofessionals.com

Certified NJ and NY Minority Business Enterprise (NMSDC)

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