Cloud Operations Engineer
Location:
Anywhere in US [REMOTE]
Contract
Skills Matrix
Skill
Last Used
Experience in Years/month
Rating (10 points)
1 = newbie 10 = expert
Hands on Exp.
Yes/No
Networking IPv4
Linux
Storage
Scripting (Bash, Python, or Ruby)
GPU Bare Metal – Good To Have
Job Description:
We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.
We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the Cloud Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends. The shift is from 4 am to 12 pm UTC.
What You'll Be Doing:
- Ensuring maximum uptime for our global infrastructure
- Automating processes and building tools to improve operational efficiency
- Coordinating operational work across teams to improve the platform with minimal impact
What You'll Add to DigitalOcean:
- Solid experience with Linux operating systems or Networking and day to day upkeep
- Familiarity with virtualization technologies and troubleshooting virtual machine instances
- Familiarity with containerization technologies and troubleshooting containers
- Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
- Basic storage concepts and technologies
- Experience with monitoring systems and incident management
- Experience scripting in one or more of the following languages: Bash, Python, or Ruby
- Experience with configuration management systems
- A passion for good documentation and open communication
- Proven ability to learn!
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