C2C- Remote- ServiceNow Architect (19263-1)

Hi,


I hope this email finds you well.


My name is Mayank, and I am a Technical Recruiter from Empower
Professionals Inc. We are sourcing for a ServiceNow Architect (19263-1)
role located at Remnote and it's a long-term contract with possible
extensions.

If you have any suitable profiles, please share their updated resumes
with the candidate's location, work authorization and expected rate so
that we can proceed.




Role: ServiceNow Architect (19263-1)
Location: Remote
Duration: 12+ Months

Must have:
ServiceNow, - 8 – 10 years
ServiceNow Solutioning - 8 – 10 years
Platform Architecture - 8 – 10 years



We are seeking an experienced ServiceNow Solution Architect to lead the
end-to-end design and implementation of ServiceNow solutions across
various modules. This hybrid role combines technical architecture
leadership with business analysis, requiring a strong balance of
strategic thinking, stakeholder engagement, and hands-on expertise.



Key Responsibilities:
Solution Architecture

Design scalable, secure, and high-performing ServiceNow solutions
across ITSM, ITOM, CSM, HRSD, and more.
Provide guidance on best practices, out-of-the-box capabilities, and
customizations.
Create architecture blueprints, integration strategies, technical
diagrams, and governance models.
Oversee development to ensure alignment with architecture, coding
standards, and performance benchmarks.

Business Analysis & Stakeholder Engagement

Collaborate with stakeholders to gather and translate requirements
into technical specifications.
Prepare BRDs, FRDs, user stories, and conduct workshops and gap
analysis.
Act as a liaison between business users and technical teams for
successful delivery.

Delivery Oversight & Governance

Review and validate technical deliverables and design quality.
Lead design reviews, sprint planning, and retrospectives.
Support UAT planning and post-go-live troubleshooting.

Documentation & Communication

Maintain system architecture documents and repositories.
Create solution decks and executive-level reports for project
milestones and roadmaps.



Required Skills & Experience:

8+ years of ServiceNow experience, with 3+ years as a Solution
Architect.
Strong expertise in multiple ServiceNow modules (e.g., ITSM, ITOM,
CSM, HRSD).
Hands-on with ServiceNow scripting (JavaScript, Glide), Flow
Designer, IntegrationHub.
Experience in workflows, business rules, UI policies, and
client/server scripts.
Proficient in Agile/Scrum methodology and cross-functional
collaboration.
Strong documentation skills (BRD, FRD) and stakeholder
communication.



Preferred Qualifications:

ServiceNow certifications: CSA, CAD, and CIS (any module).
Experience with REST/SOAP APIs, MID Servers, third-party
integrations.
Familiarity with CMDB, data modeling, and ITIL v3/v4.
Excellent analytical, communication, and organizational skills.



Soft Skills:

Strong interpersonal and stakeholder management skills.
Proactive, self-motivated, and solution-oriented mindset.
Ability to manage multiple priorities in a fast-paced environment.





Thanks

Mayank Verma

Technical Recruiter | Empower Professionals

......................................................................................................................................

mayank@empowerprofessionals.com | LinkedIn:
https://www.linkedin.com/in/mayankdverma/

Fax: 732-356-8009 | 100 Franklin Square Drive – Suite 104 | Somerset, NJ
08873

www.empowerprofessionals.com

Certified NJ and NY Minority Business Enterprise (NMSDC)

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