Title: Salesforce Business Analyst
- Partner with clinical, administrative, and IT stakeholders to gather and document business requirements.
- Analyze healthcare workflows and identify areas for improvement using Salesforce Health Cloud and related tools.
- Develop functional specifications, user stories, and process maps to support system enhancements and integrations.
- Collaborate with Salesforce developers and administrators to design patient-centric solutions.
- Support initiatives related to order intake and order journey.
- Lead user acceptance testing (UAT) and support end-user training across operational teams.
- Ensure data privacy and HIPAA compliance across all Salesforce implementations.
- Monitor and measure the success of Salesforce solutions and make recommendations for improvement.
- Ensure Salesforce configuration complies with business policies and best practices.
- Support data integrity and data migration efforts.
- Stay current with Salesforce releases and new features.
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