Need Only Locals of Michigan…
Hi,
Please share your interest and resume at arjun@centraprise.com
Salesforce QA/ Sr. Tester -- (Marketing and Services Cloud)
Auburn Hills, MI
9+ Months Contract
Job Description:
Job Requirements:
- We are seeking a Level 1 QA Tester to join our team and assist in the quality assurance (QA) of change requests for Marketing Cloud, Service Cloud, and Experience Cloud. The ideal candidate will have a keen eye for detail, strong analytical skills, and a passion for ensuring high-quality software releases.
Key Responsibilities:
- Perform manual testing on Marketing Cloud, Service Cloud, and Experience Cloud to validate change requests.
- Execute test cases, regression tests, and functional testing to ensure system integrity and performance.
- Identify, document, and report bugs, defects, and inconsistencies using a tracking system (e.g., Jira).
- Verify data accuracy, user workflows, and system behaviors across different Salesforce environments.
- Collaborate with developers, business analysts, and stakeholders to clarify requirements and ensure expected outcomes.
- Assist in UAT (User Acceptance Testing) support, ensuring business requirements are met before deployment.
- Follow established QA processes and best practices to maintain a high standard of testing.
- Provide feedback on user experience (UX) and potential system improvements.
- Maintain test documentation, including test plans, test cases, and test execution results.
Technical Experience:
Manual Testing Experience:
- Ability to execute functional, regression, exploratory, smoke, and UAT (User Acceptance Testing).
- Experience in validating change requests, enhancements, and bug fixes.
- Writing test cases, test scripts, and test plans based on business requirements
Bug Tracking & Reporting:
- Experience with defect tracking tools like Jira.
- Ability to log, track, and prioritize defects effectively.
Test Data Management:
- Understanding of test data creation and working with datasets for validation.
- Experience in validating email templates, workflows, and automation rules within Salesforce Marketing Cloud and Service Cloud.
Basic API Testing
- Exposure to Postman, SOAP UI, or REST API testing for validating integrations between Salesforce Clouds.
Unique Skills:
Marketing Cloud Testing:
- Validating email campaigns, journeys, and automation workflows in Salesforce Marketing Cloud.
- Checking personalization, dynamic content, and A/B testing setup.
- Understanding data extensions, segmentation, and audience targeting.
Service Cloud Testing:
- Testing case management, automation rules, workflows, and process builder flows.
- Validating inbound and outbound interactions in Omni-Channel, Knowledge Base, and Case Assignment Rules.
Experience Cloud Testing:
- Testing customer portals, self-service communities, and authentication workflows.
- Verifying access control, profiles, and role-based security settings.
Salesforce Configuration & Navigation:
- Understanding of standard and custom objects, fields, validation rules, and page layouts.
- Experience testing Lightning components and Visualforce pages.
Basic SOQL Knowledge
- Familiarity with Salesforce Object Query Language (SOQL) to validate records in databases.
Regards,
Arjun Pandit | Clients Partner
Centraprise Corp | 33 S Wood Ave, Ste 600, Iselin, NJ 08830
Desk: +1 (469) 300-2944
Email: arjun@centraprise.com
www.centraprise.com (E-Verify)
Please note - Centraprise is an equal opportunity employer. Applicants must be authorized to work in the U.S.
U.S. Citizens and Green Card holders are strongly encouraged to apply.
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