Hi,
Hope you are doing well.
Please go through the following requirement and let me know with your updated resume if you are comfortable.
Please share me LinkedIn of your consultant.
SnapLogic Consultant
Spring, TX-Hybrid from day 1
Long term
Role Requirement:
· Work in 24*7 Production Support environment
· Work with onshore / offshore model to attend handover calls
· Flexible to work in shifts if required
· Good Communication skills
· Leading the team
· Client co-ordination
· Experience in troubleshooting snaplex or performance related issues and provide fixes/workarounds
· Resolution of incidents created in the ticketing tool
· Snaplogic Monitoring and other Admin activities.
· Snaplogic Design Best practices, Error Handling
· User Service Requests such as re-running jobs, onboarding resource questions on process, ad-hoc report generation, ad-hoc run of reports, user administration (where applicable).
· Respond to Service Requests which are submitted through the ticketing tool.
· Perform maintenance required for SSL certificate renewals and SSO
· Perform recurring ticket analysis and provide solutions in order to avoid future incidents
· Creation of standard operating documents
Required Skills/Experiences:
- Experience with Snaplogic in Development and Support projects.
- Support experience in SnapLogic projects.
- 24*7 Production Support knowledge
- Experience in any ITSM tool.
Thanks
Sathish Korapati
Technical Recruiter
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