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Hi,
Hope you are doing great today.
Let me know if you are interested in below requirement.
Please send the suitable resume along with contact details, current location asap on rajashekar_soma@aesincus.com
Job Title : IT Sr. Program Manager
Location : Raritan, NJ (Onsite)
Duration : 12+ Months Contract
Job Description :
Reporting to the IT Sr. Manager, you will be acting as a HICX Product [SaaS] Support Lead/Manager working as part of a team based in Raritan NJ to manage the program and triage the obstructing issues facilitate and prioritize the issues with Implementation team [Business/Technical Owners], defining a support model including SLA Matrix and also work within virtual teams across the business supporting and delivering projects.
Key skills
SQL
BPMN
Eclipse
JAVA
Groovy
Configurations and Workflows management
Bonus if Low/No Code experience,
- JAVA Script
- CSS
- HTML
- JSON
Accountabilities /Responsibilities:
1. Monitoring and triaging the defects and enhancement opportunities alongside BT.
2. Sequencing and prioritizing them as per the criticality.
3. Providing continuous support throughout the testing cycle and ongoing releases.
4. Establishing the Support model and adhere to the defined SLAs.
5. Owning the release specific Defects lifecycle and steering them to logical closure.
6. Ability to work with Cross-functional teams [External Vendors]
7. Playing a pivotal role with enhancements / Defect Management and carving out the future scope.
8. Function flawlessly in an Agile Environment.
9. Ability to participate in the 24*7 support role [On a need basis]
10. Ability to run Cut-over activities [Nice to have]
Thanks & Regards
Rajashekar Soma
PH : +1 972 440 0066
Agile Enterprise Solutions Inc.
7460 Warren Pkwy, Suite 100, Frisco, TX 75034.
Email: rajashekar_soma@aesincus.com
Website : www.aesincus.com
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