Job Role: System Admin
Location: Cincinnati, OH (Onsite)
Application validation and AMS with 10+ years of experience in Manufacturing, Quality and lab Applications in Healthcare, Pharmaceuticals & life science industries.
Mandatory Skills
- Should be aware of Computer System Validation Concept.
- Should have experience in reviewing validation deliverables like URS, Risk Assessment, Operational Qualification, Trace Matrix etc.
- Should be able to drive and discuss with vendor and other stakeholders to provide validation deliverables like Functional Qualification, Design Qualification.
- Write and Execute IQ test script.
- Must have hands on experience with the Applications administration of any of the COTS or Custom solution used in the manufacturing IT landscape.
- Knowledge of Database, application user management, authorization, data migration, decommissioning ?etc as required for application support.
- Knowledge of COTS products or custom solutions used in manufacturing operations, Quality, Lab management or any other similar applications.
- Must have experience working with COTS product vendors, multiple IT system, application support teams to co-ordinate and resolve the issues.
- Must have experience working closely with multiple organizations & geographically diversified team with responsibility for meeting SLA.
- Must have experience in delivering the services within stipulated SLA & Quality.
- Provide regular updates to users, stakeholders on the issue status, reporting and escalation to required teams
- Proficient in written & Verbal communication in English language.
Desirable
- Excellent communication / client facing / Problem solving skills
- Industry domain background / understanding of Lifescience, Healthcare, Pharmaceuticals, or batch manufacturing industries
- Exposure working in Dynamic Offshore ? Onshore delivery Model
- Experience working in multilingual, multi cultural team in an onsite offshore model
- ITIL Certification & experience in Service delivery management using ITIL framework
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