- Solution Design Authority:
- Takes the lead in designing solutions.
- Guides the team through the development process.
- Manages show/tell sessions, which likely involve demonstrating progress or completed work to stakeholders.
- Facilitates co-production, indicating collaboration and teamwork.
- Agile Support:
- Supports the Agile team in crafting effective User Stories for marketing and decisioning solutions.
- Provides expertise in the Agile methodology, ensuring that the development process aligns with Agile principles.
- Decision Strategy Framework:
- Establishes a best practices omnichannel decision strategy framework design.
- Utilizes Next-Best-Action Designer, suggesting a focus on personalized and context-aware decision-making.
- Analytics and External Model Usage:
- Offers expert advice and support for Pega's analytics capabilities.
- Guides the team in incorporating external models into the solution.
- Success Reporting and KPIs:
- Provides expert advice on defining and measuring success.
- Defines Key Performance Indicators (KPIs) to gauge the effectiveness of the implemented solutions.
- Testing and Phases:
- Takes the lead in the Unit Test phase.
- Pega Platform Expertise:
- Acts as the Pega platform expert within the team.
- Assists in defining and driving the implementation of standards, technical architecture, and integration strategies.
- Marketing Application Setup:
- Establishes the marketing application, including defining rulesets, access groups, roles, operators, and the security model.
- Specifies and implements requirements related to the marketing application.
- Customer Class and Entity Design:
- Designs and implements the customer class and associated entities within the Pega platform.
- Marketing and Decisioning Solution Architecture:
- Drives the design of the architecture for marketing and decisioning solutions.
- Addresses se
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