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Hi
This is Kiran from Yash Technologies
Hope you are doing good
This email regards below role, please have a look on JD if you have any resources please share me his/her updated resume and let me know the rate you are looking for
Job Title: Microsoft Office 365 Consultant
Location: Peoria, IL (Onsite from day 1)
Duration: 6+ Months
Job Description:
Expertise in handling in Exchange OnPrem, MS Teams, Exchange Online issues.
Administrating on Microsoft Azure AD, Active Directory and O365 Services.
Level 3 knowledge on Exchange server infrastructure, Exchange server deployment.
Discussing issue with the board of director's and taking ownership on Exchange server upgrade, patching management.
Hands on experience in handling Office 365 business apps
Good knowledge & Experience in MS Teams
Experience in handling Sharepoint on-prem / Sharepoint online / One Drive
Experience in handling mail security like Exchange online protection / Proofpoint etc..
Troubleshooting on Exchange server and providing root cause analysis on critical problem and incident tickets.
Strong knowledge on Office 2010, 2013, 2016 & 2019
Good knowledge on PowerShell scripting.
Handling escalation related to Exchange online. (Mail Flow, Mailbox and Email restoration)
Troubleshooting mail flow issues on mobile devices & Active Sync
Knowledge on Active Directory / Azure AD and Windows Server operating systems will be added advantage
Fluent in English, in both oral and written communication
DESIRABLE SKILLS
Able to understand the email flow issues internal & external
MDM tools like Intune & Airwatch
Sharepoint on-prem & Sharepoint online
Handling issue related to OneDrive and MS Teams, Yammer and MDM policies and configuration.
Deep understanding on Proofpoint / Mimecast and EOP
Understanding of DLP
Azure AD connect
Windows Server Operating system
Understanding on Exchange server Architecture (2010,2013,2016,2019)
ROLE AND RESPONSIBILITIES
Handling escalations from L1 & L2.
Providing On -call support during critical issue.
Recommend changes towards improving performance and stability.
Providing root cause analysis on critical incidents.
Deploying and maintaining disaster recovery strategy.
Monitoring Exchange Server Performance periodically.
Recommend and evaluate Office 365 business apps
Able to perform independently and implement changes
Able to troubleshoot and handle 3rd Party business application and work with vendor during incidents.
Understanding of Office 365 licensing and costing
Technical Availability for Interview Panel.
Appropriate Team Allocation.
Providing Training session for any new 3rd party application integration with Exchange Online within the Existing environment.
Excellent oral and written communications skills
Providing high levels of client satisfaction on escalation tickets.
Exposure in practicing ITIL standards for Infrastructure management
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Must have completed Microsoft Office 365 (203) Messaging and Designing and Deploying Microsoft Exchange Server 2016 certification.
Must have Microsoft Azure Administrator certification.
ITIL V4 Foundation certification
Applicants with Professional Degree having sound technology knowledge.
Experience using OS like windows and Linux
Experience using Azure/AWS services.
Good knowledge of MS Office (PPT, Excel, Word)
PREFERRED SKILLS
Certification - ITIL V4 , Microsoft certified messaging administrator associate. (MS-203) Exam 70-345: Designing and Deploying Microsoft Exchange Server 2016
BEHAVIORAL ATTRIBUTES
Conducting meeting with the L1 & L2 team on weekly bases and collecting the TOP call generating issues.
Working with the Service Delivery Team and explaining the ongoing issues. Providing permanent fix.
Providing analytic tickets report with SLA and FCR..
Applies systematic approach to problem resolution and should be able to explain ideas clearly to others.
Ability to work in Teams
| Thanks & Regards, Web : www.yash.com |
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