Hi,
My name is Sudeep Chary and I am a technical recruiter with Software Guidance & Assistance (SGA). I came across your profile and wanted to let you know about an opportunity we have that I thought you might be interested in. I have attached the description below. If you are interested or know anyone that might be, please give me a call or email me back. I hope we can work together on this.
21-06679
Application Support Analyst
Software Guidance & Assistance, Inc., (SGA), is searching for an Application Support Analyst for a Contract assignment with one of our premier Financial Services clients in New York, NY. This position will likely be Remote until further notice.
Responsibilities :
Required Skills :
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com .
EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.
Regards,
Sudeep Chary
Software Guidance and Assistance, Inc.
200 White Plains Road, Tarrytown, NY 10591
Office: 914-366-5975
My name is Sudeep Chary and I am a technical recruiter with Software Guidance & Assistance (SGA). I came across your profile and wanted to let you know about an opportunity we have that I thought you might be interested in. I have attached the description below. If you are interested or know anyone that might be, please give me a call or email me back. I hope we can work together on this.
21-06679
Application Support Analyst
Software Guidance & Assistance, Inc., (SGA), is searching for an Application Support Analyst for a Contract assignment with one of our premier Financial Services clients in New York, NY. This position will likely be Remote until further notice.
Responsibilities :
- Candidate will work with developers and business areas to deploy, maintain, and configure custom applications and/or complex system environments, AWS cloud environment, and on on-prem environment.
- Provide technical solutions to automate processes or functions to improve business operations
- Develop corresponding operations and support procedures and documentation for application operations
- Continually monitor and fine tune application infrastructure to assure optimal performance, availability and utilization of resources
- Develop and continually refine restore or recovery procedures for errors impacting application operations
- Support and provide insight into contingency planning initiatives
- Design and develop scripts to automate operational tasks and maintenance
- Report to managers and supervisors, advising performance as related to application operations and escalate issues per policy to higher tier support resources and management as necessary
- Work directly with customers on issues
- Administer and enforce IT standards and processes
- Provide off-hours support rotational weekly call schedule with 7x24 responsibilities - shift work is also possible based on demand
- Provide support during scheduled contingency test.
Required Skills :
- Bachelor's degree in business or IT related field or equivalent work experience
- Expert level knowledge of Data Center Administration and architectures (Network, OS installations & lifecycle management, backup/recover, power management, racking/stacking of servers etc.)
- Hybrid infrastructure experience managing both on-prem and cloud environments
- System Administration experience managing Unix/Linux, Windows environments
- Middleware administration experience (WebSphere, JBoss, Tomcat, etc)
- Working experience in setting up cloud and on-prem data center environments Middleware technologies (WebSphere,JBoss,Tomcat)
- Working experience with database technologies (Oracle, SQL Server, MySQL)
- Strong hands on experience with Unix/Linux and Windows server setup and administration
- Strong hands on experience with cloud infrastructure preferably AWS.
- Knowledge of scripting (Python, Powershell, Unix Shell Scripting,puppet,ansible etc.)
- Good understanding of application, middleware and database interactions and their connectivity in mixed environments of on-premise and Cloud (SaaS)
- Good understanding of application, middleware and database interactions and connectivity
- Good understanding of data center skills (design & implementation of servers, network, power, etc).
- Experience supporting Web servers and applications (Tomcat, JBoss etc.)
- Working knowledge of Python scripting and/or PowerShell, Unix Shell Scripting, Ansible, puppet
- Working experience of supporting AWS and/or Azure cloud infrastructure
- Knowledge of identity and access management with AD/ADFS, IDaaS solutions.
- Working knowledge of ITIL process and IT Service management (ITSM) with Remedy and ServiceNow.
- Ability to continually triage assignments, manage conflicting priorities and accept changing deadlines
- Ability to work well under pressure, responding to critical requests calmly and efficiently
- Discretion in handling confidential or sensitive information
- Familiarity of Application programming languages and Web technologies
- Working knowledge of Splunk
- Strong verbal and written communication skills
- Experience with Change Management standards
- Experience working with container technologies (e.g. Docker)
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com .
EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.
Regards,
Sudeep Chary
Software Guidance and Assistance, Inc.
200 White Plains Road, Tarrytown, NY 10591
Office: 914-366-5975
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