Role: SDM (Service Delivery Management)
Location : Glendale, AZ
Duration : Long term Contract
Client : California Casuality
Job Description :
� More than 15+ years of overall experience in project management and service delivery management.
� More than 5 years of experience working directly with customers at client locations. Preferable background and experience on PnC Insurance business using Guidewire Insurance product Suite.
� Experience on Overall engagement governance and multi-vendor stakeholder management for a large transformation initiative.
� Should have strategic business acumen and thinking to deal with CIO, Business heads for a large transformation initiative.
� More than 5 years of experience in handling large managed services engagements end to end. Expert in contract management, pricing models, estimation techniques, handling large proposals
� Experience in handling multiple stakeholders and vendors in a complex customer environment working on various platforms.
� Should have worked directly with Business Community and IT stakeholders-CIO/CFO in a large engagement.
� Any past or current experience on ECM products like Oracle Documaker, Image right is nice to have.
� Excellent communication and interpersonal skills.
