Hello,
Hope you are doing well.
This is Azhar from Centraprise Corp We are working with Tech Mahindra to close below mentioned Position. If you're interested / If you have any viable consultant available for this position, please attach resume to reach you.
Role: Sr. Business Analyst
Location: Dallas, TX
Duration: 6+Months
Client: Verizon
Only(USC, GC, & H1B)
BPO Industry Exp + Telecom mandatory + Contact center Preferred+ Tableau
Please don't share Profiles if your consultant not have Required Skills
JOB DESCRIPTION
RESPOSNISBILITIES
� Execute BA practice and contribute to best practices, methodologies, processes, tools etc. which will enable a consistent and efficient service delivery of Uniphore Products to customers
� Will be responsible for managing people and measuring project performance using appropriate tools and techniques
� This is primarily a lead BA role with management responsibilities, about 30% of the time and effort expected to be on management.
� Collaborate with internal and external stakeholders to interview, research, analyze, and derive business, functional, and non-functional requirements.
� Successfully drive and lead customer engagement and ensure delivery of quality solution. Also, should engage in multiple initiatives simultaneously.
� Promote and propose uniphore's analytics solutions to customers to enable their business goals and objectives
� Independently carryout meetings/discussions with customers and to interpret solution requirements.
� Foster a positive environment that allows team to flourish, innovate and take risks where required
� Influence and contribute to Uniphore's product road-map based on field/customer inputs.
� Willingness to travel to Customer Locations within and outside India as part of the job.
CAREER EXPEREINCE AND COMPETENCIES: Years of Experience 10+ years Bachelors or master's degree in Business Administration, Computer Science or in a related discipline is required.
MANDATORY SKILLS
� Require strong analytical skills, methodical thinking, and ability to define problems and frame solutions.
� Experience in driving business requirements workshops, knowledge gathering sections and prepare Requirement Documents, Specification Documents, Data flow, Process flow charts etc.
� Experience in working directly with Client in Business Operations or Analytics Service Delivery. Knowledge of multiple business verticals or domains is a plus (E.g Telecoms, BFSI etc.)
� Should have the ability to lead, develop, manage and mentor high performance teams.
� Should have the ability to build strong partnership and to build effective business relationships
� Experience Customer Engagement, Account Management and Project Management
� Experience in Data analysis, Business Analytics, Business Intelligence Tools and Methodologies
� Experience in building predictive, prescriptive, and cognitive models is good to have.
� Proficiency with PowerPoint, Word and Excel
� Ability to organize, prioritize and manage personal and teams work
� Excellent communication, presentation (both oral and written) and influencing skills
� Ability to work independently and team player in atechnology driven environment
NICE TO HAVE SKILLS
. Contact Center Business Process experience
. Experience on Tableau Reporting
USC/Green card candidates are encouraged to Apply
"Talent wins games, but teamwork and intelligence win championships." --Michael Jordan
Thanks & Regards
Azhar - Technical Recruiter
400 E Royal Lane, Suite#221, Irving, TX,75039
(430)702-1172
Email : Azhar@Expedent.com
Expedent Corp is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.
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