This is Jerry Thomas from E-Talent Network.
We are the sole agency that does recruitment for 22nd Century Technologies, Inc.(TSCTI), leveraging our extensive network and resources.
22nd Century Technologies, Inc.(TSCTI), has a diverse portfolio of various Information Technology & General Staffing Services contracts with the United States Government and Private Sector Agencies.
Kindly share detailed resume at jerryt@etalentnetwork.com or call me at (703) 258-3362 (Work) | Ext. 377 to discuss this opportunity in detail.
SALARY - $25/HOUR ON W2 WITHOUT BENEFITS
100% REMOTE POSITION
| Position Title: | Grant Application Processors | |
| Client: | NJEDA - Economic Development Authority | |
| Work Location: | 36 W State St, Trenton, NJ 08608(remote) | |
| Position ID: | 20-10628 | |
Assignment duties: In October 2020, NJEDA will be launching Phase 3 of its COVID-19 Emergency Grant program, which will offer $60 million in grants to small businesses across the state. Given that all grant applications must be reviewed and processed, and funding disbursed by December 1, NJEDA is seeking 32 Phase 3 Grant Application Processors, 4 Phase 3 Grant Application Processor Team Leaders, on a temporary assignment basis. While the majority of grant applications will be processed automatically, some portion of these applications will be flagged for manual review, and it will be the responsibility of these Grant Application Processors to both perform this review through research and communication with applicants and document this review in Microsoft Dynamics 365, a customer relationship management (CRM) software. Activities of the Grant Application Processors will include:
- Creating a new CRM record for an application
- Tracking the status of the application in the CRM system, such as by marking whether the application is recommended for approval or for decline
- Identifying the cause of application errors or manual review triggers. A few examples:
› If two applicants with different business identification numbers apply using the same address, the processor would research whether they are in different units of the same building by performing a Google search, and if this fails, may reach out to the applicants for clarification
› If a business was started in 2020, the business may not have a filed tax return and the processor would need to confirm revenue by requesting and reviewing 2 months of actual sales data to confirm the applicant's financial projections
› If an applicant selected on the application that their organization is involved in lobbying, the processor will need to contact them to confirm that their application was properly filled out and, if so, send them a Lobbying Questionnaire to complete and share with the Attorney General's Office
- Calling applicants to discuss their application as necessary, and uploading notes from each of these calls in the CRM record
- Uploading any other documents to the CRM record
In addition to the 32 Grant Application Processors, 4 Team Leaders are needed. Each leader will:
- Manage a team of 8 Grant Application Processors
- Learn all required grant application processing duties and skills, and teach these to the 8 Processors under their management
- Assign each Processor in the team new grant applications to review via the CRM system, based on the capacity and abilities of each Processor
- Check in with their team via videoconference for 15-30 minutes each morning at 8 AM to discuss the current status of the applications and identify any questions or problems for resolution or escalation
- Quality check the application reviews by reviewing the work of the team members, communicating feedback both to the individual team members and to NJEDA staff
- Ensure that the team successfully completes the number of applications allocated to it by NJEDA based on grant application volumes, and flag to NJEDA if these application review targets become infeasible for any reason
Equipment to be used: Candidate will be provided with a laptop & cell phone for use, but must have access to internet at their own expense, as this is a remote position
Software to be used:
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
Knowledge, skills, education, and/or experience: Must be a fast and accurate typist and competent in all basic computer skills, such as Microsoft Office and web searches
Must be competent in basic math and accounting skills and able to review historic sales data for completeness and legitimacy
Must be able to communicate collegially and professionally with both teammates and with small business owners statewide, via e-mail, phone, and videoconference
Mandatory skills/certification(s): No mandatory educational certification, but all above skills are mandatory
Desired skills: Prior experience with CRM software, especially Microsoft Dynamics 365, is highly desirable but is not mandatory
Fluency in other languages, particularly Spanish and Korean, is a plus
Hours of work: 8 hours per day based on managers schedule (8-5 or 9-6) No holiday or paid time off
Regard’s
Jerry Thomas
Talent Acquisition Specialist
+1. (703) 258-3362 (Work) | Ext. 377
jerryt@etalentnetwork.com
http://etalentnetwork.com/
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